Tamba’s Case Study

Optimizing Health Data for Clarity and Action

Tamba Technologies was engaged to enhance the user dashboard experience, ensuring seamless data interpretation and usability.

Expertise
  • UX Research & Strategy
  • Data Visualization
  • Product Design
Tech Stack
  • Figma, Sketch, FigJam
  • Maze, Miro
  • Notion
Deliverables
  • UX Research Reports
  • User Personas
  • UI Designs
Problem Statement

Unraveling Complexity, Enhancing Usability

Basis Health users were faced with an overwhelming amount of health data from multiple sources, making it difficult to extract meaningful insights quickly. Our challenge was to transform this complex data landscape into an intuitive, user-friendly experience while maintaining consistency with Basis Health’s existing design system.

Process & Strategy

A Research-Driven Approach to Innovation

Tamba employed a Google Design Sprint methodology to ensure a 
structured, research-driven approach.

User Research & Discovery
  • Competitor gaps and weaknesses identified
  • User frustrations and needs uncovered
  • Usability issues and pain points found
Problem Framing & Ideation
  • Framed key design challenges (HMW)
  • Defined user personas and goals
  • Mapped journeys for UX clarity
Concept Development
  • Generated ideas with Crazy 8’s
  • Explored concepts through rapid sketches
  • Refined designs via iterative prototypes
Validation & Refinement
  • Tested designs through usability sessions
  • Integrated key stakeholder feedback
  • Refined for a high-impact solution
Design Solutions

Designing for Clarity, Simplicity, and Action

Tamba leveraged research-driven UX strategies and information hierarchy principles to transform complex health data into an intuitive, user-friendly experience

Data Simplification & Prioritization

  • Applied information hierarchy to prioritize key metrics.
  • Created clear navigation for seamless data access.
  • Enabled progressive disclosure to reduce cognitive load.

Effective Data Visualization

  • Generated ideas with Crazy 8’s
  • Explored concepts through rapid sketches
  • Refined designs via iterative prototypes

Personalized & Actionable Insights

  • Applied information hierarchy to prioritize key metrics.
  • Created clear navigation for seamless data access.
  • Enabled progressive disclosure to reduce cognitive load.
  • Applied information hierarchy to prioritize key metrics.
  • Created clear navigation for seamless data access.
  • Enabled progressive disclosure to reduce cognitive load.
  • Generated ideas with Crazy 8’s
  • Explored concepts through rapid sketches
  • Refined designs via iterative prototypes
  • Applied information hierarchy to prioritize key metrics.
  • Created clear navigation for seamless data access.
  • Enabled progressive disclosure to reduce cognitive load.
Outcome & Success

Impact That Speaks for Itself

The redesigned dashboard significantly improved user engagement and 
usability, resulting in:

  • 30% reduction in time required to interpret key health metrics.
  • Higher feature adoption rates for personalized insights and data trend analysis.
  • Increased user satisfaction, with a clearer, more actionable dashboard experience.
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